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Company product announcement

Bank of America adds AI intelligence tools for treasury teams

Bank of America announced AskGPS Intelligence Hub on September 28, an internal suite for Global Payments Solutions employees that combines client, account and relationship information for treasury reviews, account-structure diagrams and relationship insights. The capabilities are planned in phases; employees retain responsibility for decisions and client interactions.

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Analysis

The announced system extends Bank of America’s internal AskGPS generative-AI application from institutional knowledge access toward analysis of client and treasury relationships. The bank says the earlier tool, introduced in 2025, supports nearly 3,000 employees. The newly announced suite includes Intelligent Treasury Management Reviews to consolidate client, activity and account information; Digital Account Schematics to map , sweeps and multibank relationships; and Enhanced Relationship Insights to surface changing needs from client, product and activity signals. Bank of America says the features will launch in phases and operate under its Responsible AI framework, with governance, testing and oversight and employees retaining judgment and client contact. For transaction banks, the practical question is whether joined-up account and relationship data improves cash-management advice while preserving access controls, traceability and human review. The release supplies no independent accuracy results, measured time savings, customer outcomes or deployment schedule, so the stated productivity and insight benefits remain company claims.

What remains uncertain

This is Bank of America’s product announcement and description. The nearly 3,000-user figure, expected benefits, functionality and governance characterization are company statements. The release reports no independent evaluation, error rates, time saved, adoption outcomes or specific release dates for the phased capabilities.

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